Refund Policy

Refund & Cancellation Policy

At Valkyrie Archery, we understand that life can sometimes get in the way of your training. However, because our sessions require significant preparation—including venue booking, horse logistics, and instructor scheduling—we operate the following policy:

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1. Cancellations & Rescheduling

More than 48 hours’ notice: You may reschedule your session or receive a full refund (minus any non-refundable transaction fees).

24 to 48 hours’ notice: You may reschedule your session for a future date, but no refunds will be issued.

Less than 24 hours’ notice (or No-Show): No refunds or rescheduling will be permitted. The full session fee will be forfeited to cover staff and venue costs.

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2. Group Clinics (SPOND Bookings)

Bookings made through the SPOND app follow the specific cancellation deadline set within the app for that event (72 hours).

If you cancel after the SPOND deadline, a refund will only be issued if we are able to fill your space from the waiting list.

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3. Weather-Related Cancellations

Archery is an all-weather sport, and we generally shoot in the rain ("Liquid Sunshine").

If Valkyrie Archery deems the weather unsafe (e.g., high winds or extreme lightning), we will cancel the session.

In this event, you will be offered a full refund or a priority rebooking for a future date.

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4. Horse Welfare & Suitability (Participant's Own Horse)

As our clinics and "at your location" sessions require you to provide your own horse, the following applies:

Horse Fitness: It is the owner's responsibility to ensure their horse is fit, healthy, and capable of participating in the session.

Last-Minute Lameness/Illness: If your horse becomes unfit to participate within the 48-hour cancellation window, we unfortunately cannot offer a refund, as venue and instructor costs are already committed. However, you are welcome to attend the session for "Ground-Only" training (focusing on archery technique and speed loading) to ensure you still get value from the clinic.

Instructor Discretion: For the safety of the group, Valkyrie Archery reserves the right to ask a horse and rider to withdraw from a session if the horse appears distressed, dangerously out of control, or unsound. In these instances, no refund will be issued.

Tack & Equipment: It is the owner's responsibility to ensure all tack is safe and well-fitting. Any equipment provided by Valkyrie Archery (bows/arrows) must be used as directed to avoid spooking or injuring the animal

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5. How to Request a Refund

To cancel or request a refund, please contact us as soon as possible via:

Email: Valkyriemountedarchery@hotmail.com

Subject Line: CANCELLATION: [Your Name] - [Date of Session]