Privacy Policy

A legal disclaimer

At Valkyrie Archery, we are committed to protecting your privacy and handling your personal data with transparency and respect. This policy explains how we collect, use, and protect your information when you visit our website, book a session, or visit The Nest.

1. Information We Collect

We may collect and process the following data about you:

Contact Information: Name, email address, and phone number provided via our contact form.

Booking Details: Information related to your archery experience, equestrian background (for mounted archery), and preferred dates.

Welfare & Safety Data: For horse welfare and rider safety, we may collect rider height/weight and emergency contact details.

Usage Data: Information about how you use our website (via cookies) to improve your user experience.

2. How We Use Your Information

We use your data to:

Process your inquiries and manage your bookings.

Ensure safety on the range and horse track.

Send "Know Before You Go" reminders and administrative updates.

Communicate via the SPOND app for regular group members.

Comply with insurance and legal requirements.

3. Third-Party Services

We never sell your data. However, we use trusted third-party providers to operate:

SPOND: Our booking and communication app for regular group clinics.

Website Hosting: Wix.

Payment Processors: If you pay online, your details are handled securely by Stripe.

4. Data Retention

We keep your personal information only for as long as necessary to provide our services and for insurance purposes (e.g., signed safety waivers are typically held for a period required by our insurers).

5. Your Rights

Under UK GDPR, you have the right to:

Access the personal data we hold about you.

Request that we correct any inaccuracies.

Request that we delete your data (the "right to be forgotten"), provided it does not conflict with our legal or insurance obligations.

Withdraw consent for marketing communications at any time.

6. Cookies

Our website uses cookies to monitor traffic and improve functionality. You can choose to accept or decline cookies through your browser settings.

7. Contact Us

If you have any questions regarding this policy or how your data is handled, please contact us at:

Email: Valkyriemountedarchery@hotmail.com

Address: Valkyrie's Nest, Middlebie, DG11 3JP